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| ORDER INFO DIRECTORY Contact Us Shipping Payment Methods Credit Card Security Privacy Statement Return Policy About Us CONTACT US Gifts-for-Runners.com 3255 Lawrenceville-Suwanee Rd. Suite P-222 Suwanee, GA 30024 toll-free: 888-844-4605 Please feel free to call us or email us with any questions. If you cannot get through on the first try, please leave us a message or email us and we will get back to you as soon as possible. EMAILING US IS THE BEST WAY TO GET A QUICK RESPONSE. customerservice@gifts-for-runners.com SHIPPING RATES AND POLICIES $6.95 Flat Rate Ground Shipping within the continental United States Shipping Considerations: Orders containing in-stock items will most likely ship the next business day. When choosing your shipping method, please note that Saturdays and Sundays are not considered business/shipping days by UPS. Orders will NOT arrive on a Saturday or Sunday. Also, keep in mind that our business operates on Eastern Standard Time (EST). These are general guidelines to assist you in choosing an appropriate shipping method. These guidelines are subject to product availability, seasonal volume increases (holidays), and other considerations. While we make every effort to keep within these guidelines, we cannot guarantee that your order will be shipped the next business day. Available shipping methods are as follows: UPS Ground Shipping: package arrives 2-7 business days AFTER shipment date (not order date) UPS 2nd Day Air: package arrives 2 full business days AFTER shipment date (not order date). Actual shipping rate will be calculated at time of order. Next Day Air Saver: package arrives next business day AFTER shipment date (not order date). Actual shipping rate will be calculated at time of order. Next Day Air Saver orders shipped on FRIDAY will be delivered on MONDAY. Next Day Air: package arrives next business day AFTER shipment date (not order date). Actual shipping rate will be calculated at time of order. Next Day Air orders shipped on FRIDAY will be delivered on MONDAY. Addresses: Please use a street address and double check for accuracy. Incorrect addresses may delay ship date. UPS does not ship to P.O. Boxes, APO boxes, or FPO boxes. Orders placed for APO or FPO addresses will be shipped via USPS Priority Mail and will be charged a flat rate. Holidays: Please allow extra time if you choose ground shipping during the holiday season. Alaska, Hawaii, and Puerto Rico Shipping Addresses: Actual shipping rate will be calculated at time of order. International Shipping: At this time, we are not able to ship to addresses outside of the U.S. PAYMENT METHODS Gifts-for-Runners.com accepts Visa, Mastercard, American Express, Discover Card, PayPal and Diner's Club. CREDIT CARD SECURITY Gifts-for-Runners.com uses industry-standard SSL (Secure Socket Layer) encryption technology when transmitting personal information. SSL encryption keeps your personal information secure as it travels through the internet. When you enter your credit card number on our order form, it is transmitted through the internet in an encrypted form before we receive it. In going through the ordering process, you will notice an icon resembling a padlock in the bottom of your browser window. This means that SSL encryption technology is protecting your information. PRIVACY STATEMENT Gifts-for-Runners.com respects your privacy. We will never share or sell your personal information. During the ordering process, we will only collect information that is necessary to complete the transaction and ship your order in a safe and timely manner. For more information, please see our expanded Privacy Policy. RETURN POLICY If you are not satisfied, for any reason at all, you may exchange or return your purchase for the selling price of the product. Products must be unopened in their original packaging, and Gift Bag returns must contain all products. We do not refund shipping and handling charges or reimburse for the cost of returning the item to gifts-for-runners.com. All returns or exchanges must be made within 7 days of receipt. Please allow 30 days for refund processing. ABOUT US Gifts-for-Runners.com is a family-owned business based in Suwanee, Georgia, a suburb of Atlanta. As runners ourselves, we understand that there are no gifts that runners would rather receive than new running gear and literature. We have specifically packaged our gift bags with products that your runner will find useful and enjoyable. Our gifts are a perfect way to celebrate birthdays, holidays, weddings, showers, mother’s day, father’s day, anniversaries, or any special occasion. Our gifts can also commemorate special milestones in a runner’s life such as a big race for which they have trained long and hard. |